Common Insurance Questions

If you plan to use insurance please read the common insurance questions below and contact your insurance company to confirm your coverage prior to the first meeting. This is not an exhaustive list and we would be happy to help determine if you can use your insurance to help pay for counseling.

What is a deductible?

If you have a $1,000 deductible and receive a $1,600 medical bill, you must first pay the $1,000 before your insurance company will cover the remaining $600.

A deductible is the amount of money you are responsible to pay for medical services before your insurance company begins covering part or all of your medical bills.

how does it work?

What is a copay?

If you have a health insurance plan that requires a $25 copay for an office visit, you are responsible for that amount before your insurance company helps pay the remaining cost.

A copay is the amount of money you must pay for a specific service received even if your insurance company will cover the rest.

how does it work?

What is coinsurance? What is an out-of-pocket maximum?

Let’s say you have a $500 deductible, 20% coinsurance, and a $1,000 out-of-pocket maximum. If you receive a $600 medical bill after you’ve already paid your deductible, your 20% coinsurance would require you to pay $120 because you have not yet met your $1,000 out-of-pocket maximum.

Coinsurance is the percentage of the medical bill you must pay for any given service covered by your insurance company. An out-of-pocket maximum is the total cost you can pay for medical services after you have paid your deductible.

how does it work?

What if you’re out of network?

Coinsurance is the percentage of the medical bill you must pay for any given service covered by your insurance company. An out-of-pocket maximum is the total cost you can pay for medical services after you have paid your deductible.

Good Faith Estimate

If you choose not to use your insurance or don’t have insurance, InProcess Counseling will provide a good faith estimate of the total expected costs for therapy services, including charges for appointments and any potential fees. This includes related costs like medical tests, prescription drugs, equipment, and fees. If you receive a bill that is at least $400 more than your good faith estimate, you can dispute the bill. Make sure to save a copy or picture of your estimate. For more information about your right to a good faith estimate, visit www.coms.gov/nosurpises.

Payment

We accept check and all major credit cards as forms of payment.

Cancellation Policy

If you are unable to attend a session or need cancel or reschedule, please make sure you let us know at least 24 hours beforehand. Otherwise, you may be charged a late cancellation fee of $105.